Replica and Designer Furniture Supplier
Client

Sk Designer Living

Services

Web Applications, Search, Social & Content and Brand Strategy

Problem

SK Designer Living runs a very successful eCommerce business aided by a partnership with Sharp Instincts for all its digital marketing. With Magento 1 being ‘sunsetted’, the requirement to upgrade to a fully supported platform that can maintain customer data was paramount.

Given the amount of customisation and expertise that had been implemented in Magneto 1, it was critical that these features are implemented on the new site along with refreshed look and feel.

 

 

Strategy

Our strategy centred on refreshing all aspects of the site from the high quality designs & product descriptions to a superior user-friendly customer experience. These intuitive designs were to be integrated with class leading API integrations for business simplification and scalability.

 

 

Outcome

The outcome for SK Designer Living has been a new site that is not only visually pleasing but a website that has ultimately delivered on all their key objectives. Some of the targets achieved included growing wholesale customer number by 307% and increasing sales by over 650%.

 

 

"The overall customer experience has been greatly improved which helped all aspects of our business. We can unequivocally say we made the right move going with Sharp Instincts."

Managing Director

The Numbers

  • 307%

    Wholesale Customer Growth

  • 650%

    Increase in Sales

  • 382%

    Increase In Products Sold

  • 503%

    Reduction in Manual Processing Time